At mbi7, your privacy is more than a legal obligation — it is a core value we uphold. This Privacy Policy clearly and openly explains how we collect, use, store and protect the personal information of every member on our Malaysian platform.
Thank you for trusting mbi7 as your preferred online entertainment platform. We understand that your personal information is a trust you place in us, and we never take that responsibility lightly.
This mbi7 Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and international standards for responsible data management. This document explains in detail what information we collect, why we need it, how it is protected, and what rights you have regarding your personal data on the mbi7 platform.
This Privacy Policy applies to all individuals who access or use the mbi7 platform, including website visitors, registered members and any party that interacts with our platform through any channel.
"Personal Information" in the context of this mbi7 Privacy Policy refers to any information that can be used alone or in combination with other information to identify a specific individual – including name, phone number, email address, residential address, identification number (MyKad), financial information, and platform usage data.
This Privacy Policy applies solely to the mbi7 platform itself. Third-party websites linked from our platform are not the responsibility of mbi7, and we encourage you to read their respective privacy policies before providing them with any information.
Mbi7 only collects information that is strictly necessary for legitimate, stated purposes. The following are the categories of information we may collect:
Full name, date of birth, gender, MyKad/passport number
Malaysian mobile number, email address, residential address
Deposit/withdrawal methods, transaction history in MYR, account balance
Game history, total wagers, winnings and financial activity
IP address, device type, web browser, operating system, cookie data
Pages visited, session duration, clicks, and in-platform interactions
Live chat logs, support emails, feedback, and complaints submitted
MyKad copy, proof of address, and other identity verification documents
mbi7 will never ask for your full password, PIN, or OTP via email, phone, or live chat. If you receive any such request claiming to be from mbi7, please report it to our security team immediately.
We collect personal information through various means depending on how you interact with the mbi7 platform:
In certain circumstances, mbi7 may receive information from trusted third parties, including identity verification service providers, payment providers that process your transactions, and law enforcement agencies where required by Malaysian law.
Mbi7 uses collected information solely for legitimate purposes that are directly relevant to platform operations and the interests of our members. The following are the primary purposes for which your personal data is used:
Creating and managing your mbi7 account, including registration, login, identity verification and profile updates.
Processing deposits and withdrawals via e-wallet and FPX, maintaining transaction records and providing financial statements.
Detecting and preventing fraudulent activity, money laundering and unauthorised access to mbi7 member accounts.
Providing effective assistance and support, resolving complaints, and improving mbi7 service quality based on your feedback.
Sending notifications about promotions, bonuses, and platform updates to members who have consented to receive such communications. You may unsubscribe at any time.
Analysing usage patterns to improve mbi7 platform features, personalise the gaming experience, and ensure the platform performs at its best.
mbi7 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.
Mbi7 never sells members' personal information to any third party for commercial purposes. We only share information in limited, legitimate circumstances as follows:
Mbi7 invests seriously in security infrastructure to ensure your personal data remains protected at all times. Below are the key security measures we have in place:
While mbi7 takes all reasonable steps to protect your data, no system on the internet is 100% secure. We encourage you to play your part in keeping your account safe by using a strong password and never sharing your login credentials with anyone.
Mbi7 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration | Dismissible? |
|---|---|---|---|
| Essential Cookies | Enabling core mbi7 platform functions such as login and session security | Session / 30 days | No – required for core functionality |
| Performance Cookies | Collecting usage data to improve the platform | Up to 2 years | Yes — via your browser settings |
| Functional Cookies | Remembering your preferences such as language and display settings | Up to 1 year | Yes – experience may be affected |
| Marketing Cookies | Displaying relevant mbi7 promotions based on your interests | Up to 90 days | Yes – no impact on core functionality |
To manage or delete cookies, you can adjust your web browser settings. Please note that disabling essential cookies may affect certain features on the mbi7 platform.
Under Malaysia's Personal Data Protection Act 2010 and the privacy principles we uphold, you have the following rights regarding your personal information on the mbi7 platform:
Request a copy of all personal data we hold about you in a readable format.
Request correction of any personal data that is inaccurate, outdated, or incomplete.
Request deletion of your personal data when it is no longer needed for the original purpose of collection, subject to legal obligations.
Opt out of having your data processed for direct marketing purposes at any time, with no penalty.
Receive your data in a structured, machine-readable format for transfer to another service provider.
Requesting a restriction on the processing of your data in specific situations while a dispute or review is in progress.
To exercise any of the rights outlined above, please contact the mbi7 Data Protection Officer by email at privacy@mbi7.click or via the in-platform complaint form. We will respond within 30 calendar days of receiving your request.
Some requests may require identity verification beforehand to ensure we only disclose or modify information to the legitimate account holder. This is a security measure in place to protect your interests.
The mbi7 platform is intended exclusively for users aged 18 years and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.
If we discover that we have collected personal information from anyone under the age of 18, we will take immediate steps to delete that information and close the account in question. If you are a parent or guardian and believe your child has registered on the mbi7 platform, please contact us immediately at support@mbi7.click.
Mbi7 reserves the right to update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or industry best practices. When material changes are made, we will:
Continued use of the mbi7 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we manage your personal information.
If you have any questions or concerns, or wish to exercise your privacy rights, the mbi7 privacy team is here to help:
We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. Your trust is our priority, and we continually strive to be more transparent in how we handle your personal data.
Six concrete commitments from mbi7 to protect the personal data of every Malaysian member.
Your data is protected by 256-bit SSL encryption — the same standard used by leading Malaysian banks such as Maybank and CIMB. All information you send to or receive from the mbi7 platform is fully encrypted.
Mbi7 has never and will never sell members' personal information to any third party for commercial purposes. Your data is used solely to enhance your experience on our platform — not as a source of additional revenue.
All of mbi7's data management practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure ongoing compliance through internal audits and consultation with local privacy law experts.
In the event of a data security incident, mbi7 has an immediate response procedure in place to contain the incident, notify affected members and report to the relevant authorities within the timeframes stipulated by law.
Mbi7 gives you full control over your personal data — from updating your profile and managing marketing communications to requesting data deletion. You don't need to rely on anyone else to manage your own privacy.
Mbi7's Privacy Policy is written in plain, straightforward language that anyone can understand — not buried in confusing legal jargon. We believe you have every right to know exactly what happens to your data.
Now you know how seriously mbi7 takes your privacy. Our platform is built on a foundation of trust, transparency and security. Register for a free account today and enjoy Live Casino, EPL Sports Betting, Malaysian Super League, badminton and over 200 other games with complete peace of mind.
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